Email support
We aim to respond within three business days. Support is provided in English or Chinese.
Include with your request
- The email address used at checkout
- The Paddle transaction or invoice number, if available
- The product name: SwimDay – DEEP LANE
- Your Garmin model and 5-digit Device ID for activation issues
- A short description or screenshot of the issue
Protect your information
Never send full payment card numbers, card security codes, passwords, or online-wallet credentials by email.